![]() Information over the phone and ship your course materials to you as soon as possible. To purchase by phone: Contact us at 85 ext. You may purchase your course materials by phone. In addition to submitting payment online through a credit or debit card, Our online shopping cart is secure and all private information is encrypted so that only you and Our online store accepts all major credit cards and MasterCard/Visa debit cards. Check the Active Learning description on the product page for your course.You can determine your Active Learning type by any of the following: Double-check that your device has networking enabled and try again." I received an error in Bluefire Reader: "E_IO_TEMP_FILE_WRITE" or "A network error has occured.I'm trying to print out my digital materials but my print button in Adobe Digital Editions is grayed out.I installed Adobe Digital Editions on my Mac OS computer and received an error message saying it's not compatible with my operating system?.I received the error message "E_ADEPT_REQUEST_EXPIRED" - what do I do?.I received the error message "E_ADEPT_IO/Adobe DRM Error" - what do I do?.I received the error message "E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER" - what do I do?.I received the error message "Acrobat could not open URLLink.acsm" - what do I do?.I received the error message "please try later" when deauthorizing Adobe Digital Editions - what do I do?.I installed Adobe Digital Editions and received an error message when opening my book?.I installed Adobe Digital Editions and downloaded the book from your website, but it is not in my Bookshelf in Digital Editions?.How do I remove my Adobe ID from Bluefire Reader?.How can I remove my Adobe ID from Adobe Digital Editions?.I can't open my digital materials in a PDF viewer.I have Windows Vista - what do I need to know?. ![]() What system requirements do I need to install Adobe Digital Editions?.How do I migrate to Adobe Digital Editions 4.5?.How do I install Adobe Digital Editions?.What is Adobe Digital Editions? Why do I need it?.What am I authorizing when I click to authorize my computer?.Can I email my digital materials to myself?.Why do I only have access to the digital materials for 180 days?.Do my digital materials expire after 180 days, or just the download link?.My access expired on my digital materials, now what?.Can I read digital materials in Adobe PDF Reader or any other e-reader?.What do I do if I need to make an exchange?.My course materials were damaged during shipping.I need to change my shipping address, what should I do?.I haven't received my order, and it's been 5 postal business days since my order shipped.Why is there an "Email Me When Ready" button instead of an "Add to Cart" on my course materials page?.What if I ordered the wrong course materials?.What if I need technical help with my online purchase?.Why can't I find the course materials I need on your site?.What if I do not want to purchase/give my credit card information online?.How do I determine whether my Active Learning is Hosted or Integrated?.Re-download the file and transfer it to your eReader.For information on Hosted Active Learning, please visit our Hosted Active Learning help page.įor information on Integrated Active Learning, please visit our Integrated Active Learning help page. Authorize your device with your Adobe ID login.ĩ. Right-click on Kobo eReader on the left under Devices.Ĭ. ![]() Enter your Adobe Digital Editions password.Ĭ. (If you're on a Mac, press Command+Shift+D).ī. Make sure that the date and time on your eReader is correct.Ī. Delete the file from Adobe Digital Editions as well as from My Digital Edition (under My Documents).Most public library eBooks are protected with DRM. ![]() DRM prevents the unauthorized copying or redistribution of eBooks to protect the rights of authors and publishers. If you receive a Content Locked error when reading books on ADE, the eBook you’re trying to read is protected by Digital Rights Management (DRM). ![]() Try these troubleshooting steps if you see a Content Locked error in Adobe Digital Editions (ADE) while using your PC or Mac. ![]()
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